Contact Us
Contact PurrWash
We're Here to Help
At PurrWash, we want your shopping experience to be simple, pleasant, and reassuring. Whether you have a question about our kitchen sponges, need help with an order, or would like clarification about shipping or returns, our customer support team is here to assist.
Customer Support
Email: support@purrwash.rest
Phone: +1 570-752-2728
Website: https://purrwash.rest
Business Address:
9760 Isabelle Rd
Lafayette, Colorado 80026
United States
How Can We Help?
Product Questions
Need more information about our cat kitchen sponges, floral scrub sponges, triple-layer cleaning sponges, or non-scratch kitchen scrubbers? Contact us before ordering, and we will help you find the available product information.
Order Assistance
If you have a question about an existing order, please include your order number and the email address used at checkout. This helps us locate your order and respond more efficiently.
Shipping Inquiries
PurrWash offers free worldwide shipping, with estimated delivery within 7–10 days. If your order has not arrived within the expected timeframe, please contact us with your order details so we can assist.
Returns and Refunds
We offer free returns and refunds within 30 days, subject to our Return & Refund Policy. If you would like to request a return or refund, please email us with your order number and a brief explanation of your request.
General Questions
For questions about our store, product availability, policies, or website, please contact us using the details above.
Customer Support Hours
Please contact us by email at any time. Our team will review your message and respond as soon as reasonably possible.
For the fastest assistance, please provide your order number, the email address associated with your purchase, and any relevant details or photographs.
Our Promise
We aim to provide clear information, helpful communication, and a straightforward resolution process for customer concerns.
Thank you for choosing PurrWash.
PurrWash — A Little Joy in Every Clean.