Terms of Service

Last Updated: October 19, 2026

1. Overview

Welcome to PurrWash. Throughout this website, the terms "we," "us," and "our" refer to PurrWash. PurrWash operates this online store and website, including the information, content, features, products, and services made available to you.

By visiting our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced here. If you do not agree to these terms, please do not use our website.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

2. Eligibility and Use of the Website

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree to use the website only for lawful purposes and in accordance with these Terms of Service.

You must not use our website to violate applicable laws, infringe the rights of others, transmit malicious code, interfere with website security, or engage in fraudulent activity.

We reserve the right to take reasonable steps to protect our store, customers, and services against misuse, subject to applicable law.

3. Products and Product Information

PurrWash offers kitchen cleaning products, including cat-shaped kitchen sponges, floral scrub sponges, triple-layer cleaning sponges, non-scratch kitchen scrubbers, and kitchen sponge sets.

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, prices, and other information accurately.

However, the appearance of a product may vary slightly depending on screen settings, lighting, manufacturing variations, or other factors.

Please review the individual product listing carefully before purchasing. Product-specific information, including materials, care instructions, and suitable applications, will apply where provided.

Product availability may change without notice.

4. Prices and Payments

Product prices are displayed on our website in the currency indicated at checkout.

We reserve the right to update prices, promotions, product details, or availability before an order is placed. The price applicable to an order will generally be the price confirmed at checkout, subject to correction of genuine errors and applicable law.

Payment must be authorized through the payment methods made available at checkout.

You agree to provide current, complete, and accurate billing, contact, and payment information.

If a payment cannot be authorized, we may be unable to process the order.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products under the terms displayed at checkout.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to review, decline, or cancel an order where reasonably necessary, including suspected fraud, payment issues, product unavailability, pricing errors, or inaccurate order information, subject to applicable law.

If we cancel an order after payment has been collected, we will arrange an appropriate refund.

6. Shipping and Delivery

PurrWash offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may vary depending on the destination, carrier operations, customs procedures, weather, holidays, or other circumstances outside our reasonable control.

For further information, please review our Shipping Policy.

Customers are responsible for providing a complete and accurate shipping address. Additional costs or delays caused by incorrect or incomplete information may be outside our control, subject to applicable law.

7. Returns and Refunds

PurrWash offers free returns and refunds within 30 days, subject to our Return & Refund Policy and applicable law.

Please contact support@purrwash.rest before returning an item so we can provide the appropriate instructions.

Nothing in these Terms of Service limits consumer rights that cannot legally be excluded.

8. Intellectual Property

Unless otherwise indicated, the website's original text, branding, design elements, graphics, and other content are owned by or used with permission by PurrWash or the relevant rights holders.

You may view and use website content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, or commercially exploit protected content without the relevant authorization, except where permitted by law.

Third-party trademarks, names, and logos remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, shipping providers, and external websites.

Third-party services may be subject to their own terms and privacy practices. We are not responsible for the independent content or practices of external websites, except to the extent required by law.

Links to third-party websites are provided for convenience and do not necessarily constitute an endorsement.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled.

We use information as reasonably necessary to process orders, provide customer support, manage our store, prevent fraud, and fulfill applicable legal obligations.

Please review our Privacy Policy for further details.

11. Reviews and Customer Submissions

If you submit a review, message, photograph, suggestion, or other content to us, you confirm that you have the rights necessary to provide it and that it does not violate applicable law or the rights of others.

You must not submit fraudulent, misleading, unlawful, abusive, or malicious content.

Any use of customer submissions by PurrWash will be subject to applicable law and any permissions required for that use.

12. Errors and Corrections

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and update information as appropriate.

Where a correction materially affects an existing order, we will handle the matter in accordance with applicable law and communicate with the customer when appropriate.

13. Disclaimer

To the extent permitted by law, the website and its content are provided on an "as available" basis.

We do not guarantee uninterrupted access to the website or that every technical feature will always operate without errors.

Nothing in these terms excludes warranties or consumer protections that cannot legally be excluded.

Product suitability depends on the intended use and the product-specific information provided. Customers should follow applicable product care instructions and use products appropriately.

14. Limitation of Liability

To the extent permitted by applicable law, PurrWash will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.

Any liability that cannot legally be excluded will remain subject to the applicable legal requirements.

15. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these Terms of Service in a way that causes unlawful harm to PurrWash or others.

Nothing in this section requires you to indemnify us for matters where such an obligation would be prohibited by applicable law.

16. Suspension and Termination

We may restrict or suspend access to website features where reasonably necessary to protect our systems, customers, or legal interests, subject to applicable law.

Termination of website access does not remove obligations or rights that accrued before termination or that legally survive it.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page with an updated revision date. Changes will apply as permitted by law.

Your continued use of the website after an update does not override any rights or requirements imposed by applicable law.

18. Governing Law

These Terms of Service are subject to applicable laws and any mandatory consumer protections that apply to your transaction.

Nothing in this section deprives a consumer of mandatory rights available under the laws that apply to them.

19. Contact Information

PurrWash
Website: https://purrwash.rest
Email: support@purrwash.rest
Phone: +1 570-752-2728
Address: 9760 Isabelle Rd, Lafayette, Colorado 80026, United States

For questions about these Terms of Service, please contact us using the details above.